e-Tickets are distributed to people registered for an event via a Email or SMS campaign. Following a link in the Email, or SMS will take the person to the e-Ticket page. 

Important: when naming your e-Ticket Templates, be sure to give them meaningful names that include the Event name, and the target audience. For example:


Here is an example of an e-Ticket as it would appear on a mobile device: 


e-Ticket Templates can be customized by: 

Adding an e-Ticket Header
Navigate to Settings > Event Settings and upload the e-Ticket Header Image

Adding Body Content
This is an optional step that supports basic HTML in the footer of the e-Ticket. This could include listing important start times, or directions to the event. An example of this HTML (which can be used as a template can be found below).

Example HTML

The body of the e-Ticket itself is built from the following HTML - there are a number of visible elements within this HTML that can be edited. 

If you'd like to visualise your HTML you can copy and paste it in to an online HTML viewer - an example of which can be found here

Important: only edit elements in the line directly below a HTML comment. For example:

<!-- this is a HTML comment -->
This line can be edited.

The elements that can be edited are:

  • Description Title
  • Description Subtitle
  • Description Bold Text
  • Description Normal Text
  • Info Title
  • Info Hours
  • Info Location

HTML Template

<table style="vertical-align: top;" border="0" width="100%" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td style="vertical-align: top;" height="25">&nbsp;</td></tr><tr><td style="vertical-align: top;"><div class="contentEditableContainer contentTextEditable" style="padding: 0; margin: 0;"><div class="contentEditable" style="text-align: center; padding: 0; margin: 0;"><h2 style="font-size: 24px; font-weight: normal; background-color: transparent !important; background-image: none !important; background-repeat: repeat !important; background-position: top left !important; background-attachment: scroll !important; border-style: none !important; line-height: 28px; padding: 0; margin: 0;">

We look forward to seeing you!

</h2><br /><p style="font-size: 14px; line-height: 21px; color: #000000; padding: 0; margin: 0;"><strong>

Here is your e-Ticket for check-in

</strong></p><p style="font-size: 14px; line-height: 21px; color: #000000; padding: 0; margin: 0;"><strong>



Please have this visible on your device when you come to the meeting.

</p></div></div></td></tr><tr><td style="vertical-align: top;" height="5">&nbsp;</td></tr></tbody></table><div class="movableContent" style="border: 0px; padding-top: 0px; position: relative;"><table border="0" width="100%" cellspacing="0" cellpadding="0"><tbody><tr style="height: 10px;"><td style="height: 10px;">&nbsp;</td></tr><tr style="height: 301px;"><td style="height: 301px;"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="specbundle" align="center" valign="top" width="20%"> <div class="contentEditableContainer contentImageEditable"> <div class="contentEditable"><img src="https://s3-ap-southeast-2.amazonaws.com/els.rego.live/assets/icon-pin.png" alt="side image" width="100%" height="100%" border="0" data-default="placeholder" /></div> </div> </td> <td class="spechide" valign="top" width="20">&nbsp;</td> <td class="specbundle"> <table width="100%" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td height="15">&nbsp;</td> </tr> <tr> <td> <div class="contentEditableContainer contentTextEditable"> <div class="contentEditableContainer contentTextEditable"> <div class="contentEditable" style="text-align: left;"><h1 style="font-size: 21px;">

<!-- INFO TITLE -->
When & Where


<!-- INFO HOURS -->
Event Check-in operating hours are open from 10am-3pm.


The Information desks are located outside Hall 1, Level 2, ICC Sydney.

<a href="https://www.google.com.au/maps/place/International+Convention+Centre+Sydney+-+ICC+Sydney/@-33.873425,151.1969031,17z/data=!4m12!1m6!3m5!1s0x6b12ae38ab9a3ff3:0x19fc67061ce45a9!2sInternational+Convention+Centre+Sydney+-+ICC+Sydney!8m2!3d-33.873425!4d151.1990971!3m4!1s0x6b12ae38ab9a3ff3:0x19fc67061ce45a9!8m2!3d-33.873425!4d151.1990971">Click here for directions. </a></p></div> </div> </div> </td> </tr> </tbody> </table> </tr> </td> </tbody> </table> </td> </tr> </tbody> </table> </div> <div class="movableContent" style="border: 0px; padding-top: 0px; position: relative;"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td height="40">&nbsp;</td> </tr> </tbody> </table> &nbsp; <hr style="height: 1px; background: #DDDDDD; border: none;" /> </div>
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