Registration Support Requests

How the Registration Support Requests you receive through Jomablue should be handled | Level 200, 3 mins read

Written by Josh Allen
Updated over a week ago

Creating a Free Online Registration Site

How to create a Registration Site for Free Online Registration

Written by Josh Allen
Updated over a week ago

Standard Registration Fields

Default fields that exist in every Event | Level 100, 1 min read

Written by Josh Allen
Updated over a week ago

Registration Confirmation Emails

How you can send Registration Confirmation to your Registrants via email | Level 200, 3 mins read

Written by Josh Allen
Updated over a week ago

Changing Category Names

Category Name providing multiple prompts | Level 300, 2 mins read

Written by Josh Allen
Updated over a week ago

Creating a Custom Registration Confirmation Email

Customising your Registrants' Registration Confirmation experience

Written by Josh Allen
Updated over a week ago

External Link Handling for On-site Free Registration Sites

Onsite Free Registration is designed to run in kiosk-style mode for ease of onsite experience - this comes with some limitations

Written by Matt Hnatojko
Updated over a week ago

Finding my Stripe Account Details

Find your Stripe Account Details and save them in Jomablue | Level 200, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Planning your Custom Fields

How to use Custom Fields to collect and structure your Attendee data | Level 100, 5 mins read

Written by Josh Allen
Updated over a week ago

Setting up your Categories

How to create Categories within Jomablue

Written by Josh Allen
Updated over a week ago

Credentials Specifications

Our standard dimensions for Backing Cards, Pouch Inserts, and Smart Badges

Written by Josh Allen
Updated over a week ago

Admission Configuration

Admission controls Category allocation, Registration field configuration and Taxes against event Admissions | Level 200, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Registration Form Field Configuration

Configure the visibility, requirement, and order of fields during Registration Activation | Level 300, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Setting Up your Custom Fields

Defining and using non-standard fields in Jomablue | Level 300, 5 mins read

Written by Matt Hnatojko
Updated over a week ago

Registration and Badge Category Configuration

Setting options and what they mean | Level 200, 3 mins read

Written by Matt Hnatojko
Updated over a week ago

Example Terms and Conditions - Event Registration

Suggested Terms and Conditions to provide to your attendees | Level 100, 1 min read

Written by Josh Allen
Updated over a week ago

Importing Restrictions

I don't see an Import button for my Event? How do I import People? | Level 100, 1 min read

Written by Matt Hnatojko
Updated over a week ago

Jomablue Online Registration URL Structure

What internet addresses look like when using Jomablue Registration | Level 200, 2 mins read

Written by Josh Allen
Updated over a week ago

Online Registration Site Creative Requirements

What creative assets you'll need to launch your Online Registration Site | Level 100, 2 mins read

Written by Josh Allen
Updated over a week ago

Tips when planning a Campaign Schedule

When is the best time to send communications to your Attendees

Written by Josh Allen
Updated over a week ago

Creating SMS Templates

How to configure SMS messages to be sent from Jomablue | Level 200, 6 mins read

Written by Josh Allen
Updated over a week ago

How to send a Test Campaign

Ensuring that your Campaigns and Templates display correctly | Level 200, 1 min read

Written by Matt Hnatojko
Updated over a week ago

Creating Email Templates

​How to configure Email messages to be sent from Jomablue | Level 200, 5 mins read

Written by Josh Allen
Updated over a week ago

Template Overview

Manage Email, SMS and e-Ticket templates for this and multiple events | Level 200, 3 mins read

Written by Matt Hnatojko
Updated over a week ago

Creating e-Ticket Templates

How registered guests see their e-Ticket, and how to create and customise your own templates | Level 300, 3 mins read

Written by Matt Hnatojko
Updated over a week ago

Campaigns - Registration Reminders

Send reminder emails to anyone with a Product that has not Activated their Registration | Level 200, 1 min read

Written by Matt Hnatojko
Updated over a week ago

Registration Reminder Campaign has less recipients than expected?

Less than expected Registration Reminder recipients? Here's why | Level 100, 1 min read

Written by Matt Hnatojko
Updated over a week ago

Registration Confirmation Message

Create the confirmation message a person will see upon completing event registration | Level 200, 3 mins read

Written by Matt Hnatojko
Updated over a week ago

Managing External Links

Adding Terms, Privacy or other links to Sites and Registration Activation Pages | Level 200, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Where is my email?

Spam and junk email filters explained | Level 100, 3 mins read

Written by Josh Allen
Updated over a week ago

Unsubscribe from SMS

OPT a person out of receiving SMS's from Jomablue | Level 100, 2 mins read

Written by Matt Hnatojko
Updated over a week ago

Getting started with the Jomablue Import Tool

How to import your own data into the Jomablue Portal | Level 300, 10 mins read

Written by Josh Allen
Updated over a week ago

Import Templates - Samples

Importing People to Jomablue? These templates might help | Level 300, 3 mins read

Written by Matt Hnatojko
Updated over a week ago

Bulk Cancellation Processing

Have a list of cancellations? Import them and Jomablue will transition all the people records to cancelled | Level 300, 5 mins read

Written by Matt Hnatojko
Updated over a week ago

Bulk Editing People without an Organisation UID

Make bulk edits to people in Jomablue using Excel. For example; bulk edit company names or adding a bulk entitlement to people

Written by Matt Hnatojko
Updated over a week ago

Mobile Number Formatting for Data Import

Formatting mobile / cell phone numbers correctly according to the E.164 standard | Level 200, 2 mins read

Written by Matt Hnatojko
Updated over a week ago

Registration Configuration

Configure the Registration Activation look and feel for your event | Level 200, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Transferring a Registration

Max can no longer attend and Dan will take his place | Level 200, 2 mins read

Written by Matt Hnatojko
Updated over a week ago

Paid Registration - Terms and Conditions

Add Site and Registration Terms and Conditions | Level 200, 2 mins read

Written by Matt Hnatojko
Updated over a week ago

On-site Free Registration Creative Requirements

The creative requirements you'll need to create an On-site Free Registration Site | Level 100, 1 min read

Written by Josh Allen
Updated over a week ago

On-site Free Registration Additional Information

Adding Terms and Conditions or other Additional information to the onsite Free Registration Experience

Written by Matt Hnatojko
Updated over a week ago

Google Analytics

Adding Google Analytics to Jomablue Registration | Level 300, 2 mins read

Written by Matt Hnatojko
Updated over a week ago

Front Chat

Integrate Front Chat to Jomablue Registration | Level 300, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Which display mode should I use

Choosing the best display mode for your sites

Written by Matt Hnatojko
Updated over a week ago

Finding an Order ID

How to find an Order ID

Written by Matt Hnatojko
Updated over a week ago

Updating Custom Field Values after Launch

Modifying Custom Fields values after launching Sites, when some people have already activated their Registration | Level 300, 3 mins read

Written by Matt Hnatojko
Updated over a week ago

Creating Validation Rules for Custom Fields

Restrict Custom Fields to only allow numbers, URLs, be less or more than a certain character length | Level 300, 4 mins read

Written by Matt Hnatojko
Updated over a week ago

Marketing Campaign URL Parameters (Custom Fields)

View the source of an Order and other marketing/tracking parameters | Level 300, 2 mins read

Written by Matt Hnatojko
Updated over a week ago

Custom Fields for Orders

Written by Matt Hnatojko
Updated over a week ago