There are three primary ways to understand data in Jomablue. Dashboards, Insights and Exports.
A standard Organiser Dashboard is available to all Jomablue users - this Dashboard is a mobile-friendly way to view information about your event at a glance. See a breakdown of Event Check-in by Time Segment and Category, Session Check-in, Vendor Lead Capture, Item Collection, Touchpoint Interactions, and Event App Users, all from your mobile device or web browser.
Provides some top level insights and visual charts about your event. These are fixed widgets and have minimal customization, so the output is always predictable.
Exports contain all records from an Event, in CSV format. These are generated directly from the data in your instance and can be considered a source of truth. Downloading Exports require a Trusted user role in Jomablue.
How many people attended my Event?
To obtain this number, look at the Badges Printed widget under
Insights > Event Check in.
This is the total number of people that had their badge printed for the event, not including cancelled people records (regardless of if a cancelled record has had their badge printed at any time). This would be the same as filtering a person export in excel in the following way:
What about the "Registration Overview By Category" widget, can that tell me Total?
This widget will give you counts per category, but you shouldn't look for Total numbers across categories, as it is possible a person may exist in more than one category.
In addition, the attended, vs not attended columns count cancelled records. So a cancelled record in that category will either appear in a count towards Not Attended vs Attended.
Registration Overview By Category also filters out categories marked as Do no display in insights (under category settings).
Can you explain Attended vs Didn't Attend widget?
This is counting the number of people in the event with Badge printed vs not Badge printed. This does not include cancelled people records, as a person may have had their badge printed then been cancelled. In this scenario, they are still displayed in this widget.
Updated for Jomablue 3.32 onward